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Your privacy is as important to us as it is to you. We do not and
will not share any of the information gathered through this website with
any third party. All payment information entered through this website
is processed through a secure server with SSL encryption.
Customers who provide their email address will be able to receive periodic
announcements of new products, recipes, and promotions from faerie's finest.
However, your email address will never be given to anyone else.
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We are committed to five star customer service. Please
email or
call toll-free
(866-656-3663) and tell us how we can improve your shopping experience.
If you are not satisfied with your purchase for any reason, contact us
within 14 days to arrange a refund.
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We want you to enjoy our products as quickly as possible. Most
orders will be shipped within two working days after payment is
completed. If there is a delay for any reason, we will notify
you by email.
We ship all orders via the U.S. Postal Service and charge a flat rate
shipping fee regardless of the number of items you order.
- $ 6.00 — United States including Alaska, Hawaii and APO/FPO addresses.
- $15.00 — Canada
- $20.00 — Great Britain and Ireland
We also offer expedited shipping within the United States via USPS Express Mail
for a flat fee of $25.00. Express orders received by 8:00 pm Pacific time
Sunday-Friday will be shipped the next day. The post office guarantees
overnight delivery to most U.S. addresses and 2 day delivery otherwise.
APO/FPO Express Mail delivers in 2-3 days.
We are happy to accommodate requests for overnight or other expedited
shipping. Please contact us for specific
options, availability and charges.
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For shipments to countries other than those listed above, we must charge actual
shipping costs. Please select 'phone order' during check out and make
sure to provide your email address. We will determine the total charges
for your order and notify you by email.
Your order will NOT be shipped until you send an email response
or contact us to accept the shipping fee
and provide your payment information.
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We accept online payment by Visa, MasterCard, American Express
and Discover (including MasterCard and Visa branded debit cards).
All credit card information is processed through a secure server with SSL
encryption.
If you are not comfortable entering credit card information in the
website, please select 'phone order' during checkout and make note of
your order number. Then contact us
by telephone, email or fax to provide your credit card information.
Please note that we need the credit card number and expiration date and
make sure that the billing address in your order matches that on file with
your credit card provider.
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We are happy to accept payments via PayPal. Just select
'PayPal' during check out and make note of your order number
and total (including the shipping charge). Then use the
PayPal 'Send Money' function to make payment.
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| Recipient's Email: |
paypal@faeriesfinest.com |
| Amount: |
order total |
| Currency: |
U.S. Dollars |
| Type: |
Goods (other) |
| Subject: |
order number |
| Note: |
optional - any comments you wish to add |
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We are also happy to accept personal checks and money orders.
Just select 'mail order' during checkout and make note of your order
number and total (including the shipping charge). Mail your
payment to the address below. Please include the order number or
a copy of your order receipt. Orders paid by personal check will be
shipped as soon as your check clears our bank.
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faerie's finest
12018 Centralia Road, Suite A
Hawaiian Gardens, CA 90716-6613
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We are happy to accept checks by phone or fax to expedite processing
of your order. Just select 'phone order' during checkout and
make note of your order number and total (including the shipping charge).
Then contact us by telephone or fax to
provide the information from your check.
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